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Blog Entry: 3/25/2006 1:51:01 PM

thats not good.. its a web server configuration issue of some sorts ?

post is a common method for forms.. if it is not supported it is something you should ask the server admins about.

Is this a windows based web server running true microsoft ASP because that error is usally associated with non windows IIS based web servers from what I can see by doing a google search ?

ASPProtect only runs on windows servers running IIS and True Microsoft ASP.

My guess is your web server is running Apache Unix or something like that.

I agree -- don't use the code as is.  I provided it only as an idea for a work-around if your ASPProtect users with Internet Explorer complain about the Page Expired message.
I did not test it to be sure the parms coming into the target page (which would be part of the URL when bookmarking) are properly preserved.  It would be easy to make sure they are preserved, but I am not sure the code in the example does that.  I also customized the code with my own page header and footer. 
I have the Option Pack but the site does not need it yet so I haven't applied it.  I don't expect many problems re-applying my few lines of modifications.
The IE behavior is not a big deal if you provide an explicit login page, since users would have less interest in paging back to that.   In my case, I simply gave a link to a protected part of the site, and when they take that link, they instead get the login form if they aren't logged on.  Once they log on, they get their desired content page, to which they sometimes want to page back later on. 
From searching the Microsoft Knowledge Base and other sources, I could not find a way (using HTML) to turn off IE's behavior of refusing to quietly reload a page containing form data. Netscape does not do this.  So my IE workaround is to ensure my target page does not contain the login form.  It does not solve the cause of the problem, but in this case it gets rid of the Page Expired error message for my IE users.
I also purchased ASPProtect for another site, and I'm using that "out of the box" unmodified.  I'm very pleased with ASPProtect's functionality and the fact that it works completely without the need to customize.  However, I've found it is very easy to customize if I want to.
  Puli Club of America

I am converting the email over from CDONTS to CDO so it will run on my host 2003 server.

What files should I be concerned with?  Under gallery_admin there is an email_user.asp and  under the main gallery folder thier is an email friend. Is there an other email routines I should be concerned with?

Thank You for your Assistance.



I just told you a lot of different things to try... and I doubt you have tried them in the time since I mentioned them


New Power Supply and a new (CPU Fan/Heat Sink) seemed to do the the trick. She's running like a champ now...

Hopefully it keeps doing so. Only time will tell.

It she's stable I can get back to designing some new software.

cwilliams38296.9772800926, Attached is a SQL script to create the ASPProtect Database with the Option Pack Changes already applied. This lets you create the database in one step and you wont have to make the option pack changes as they are already there.

This only applies to people using MSSQL and doing a new installation.

This scripts are run via SQL Enterprise Manager.

You make a new database then run this script on it in query manager.

2004-06-14_180056_aspprotect_w_option_pack.zip cwilliams38152.7522569444,

[QUOTE=cwilliams]Humm, Did you make any changes to the code ?
Solid Black is not the default so it must have changed at least once.[/quote]

I did change the top_logo.gif and the associated link. That was on the default page not the Solid Black skin which is unchanged. After downloading/uploading the skins I tried changing it to one of the Beach skins and that's when it changed to Solid Black and has been stuck there ever since.

[quote]Otherwise it might be some sort of application variable problem.
I would make sure the web is and "application" in the IIS console.[/quote]I don't have access to the Microsoft IIS console as this is a host site. I can access the site's "control panel" but it does allow for those type of settings. Mostly just permissions, DSN entries, etc.


, and did you response.write that session value to see if it holds anything to ensure it is being set ,

Not sure because of the nature of the javascript method


for starters tighten up the html around the banner call




<td width="460" height="60" align="center" valign="middle" class="imagead">
<!------- ASPBanner Ad code ------------->
<script language="JavaScript">
var code = '';
var now = new Date();
var nIndex = now.getTime();
document.write('<s' + 'cript src=" http://www.nababaseball.com/aspbannernet/aspbanner/injectban ner.aspx?BannerZone=1&nocache=' + nIndex + '">');
document.write('</' + 's' + 'cript>');
<script language="JavaScript">document.write(jscode);</script >





<td width="460" height="60" align="center" valign="middle" class="imagead">
<script language="JavaScript">
var code = '';
var now = new Date();
var nIndex = now.getTime();
document.write('<s' + 'cript src=" http://www.nababaseball.com/aspbannernet/aspbanner/injectban ner.aspx?BannerZone=1&nocache=' + nIndex + '">');
document.write('</' + 's' + 'cript>');
<script language="JavaScript">document.write(jscode);</script >



If that doesn't help I would suggest using the ASP 3.0 version of ASPBanner. It can serve banners to a any type of page extension and it runs just as well as the .NET version. There is a new iframe method for calling banners that you can try instead of the javascript. The iframe method is explained in the ASPBanner Unlimited section of the forum.

cwilliams38150.6443634259, well, for now you have to watch the logs. What your talking about would take up a lot of server resources and database space to keep track of. Maybe some day, but no plans at the moment.,

(FREE) Nov 23 2005 Update Files

If you purchased ASPProtect Version 7.x before Nov 23 2005 then you can download these Update Files.

(These are non-critical updates.. only update if you want the described changes below)

These updates do the following..

  • Make the Tabs in the Admin area move up and down as you navigate around so they look more like tabs used in a file cabinet.
  • Updates the import/export process so the tab delimited text files created now store the passwords in plain text instead of encrypted. I have been thinking about this one for a while now and I think it is better this way as it was confusing a lot of people. If can also kill the whole process if by chance the encrypted output of a password contains a line break of sorts. There is no way to deal with that scenario so this is way the import/export process is going to work from now on. This also means you should be VERY carfeful about leaving export files lying around as they will have the passwords in them.
  • Updates the "expected_paths.asp" in the data folder because the paths it was generating had an extra "data/" in it.
  • Updates the users page so it will not show the import/export link if you have not entered a path for the export files in the settings.
  • Adds an Activity Tab if using the Activity Tracking features instead of the links it used to put on the users page that most people didn't see.

To install these just copy them in over the old files.

Now of course back up your existing files so can revert back if there is a problem or you do not like the changes. If you made any custom changes to any of your pages use your head and realize that copying these in over your existing files will overide any custom changes you made. (that is your business, I am just warning you)


, Any updates on this ?,

yea.. it sounds like aspimage is not working right.

You wont get any errors..

I would suggest using some of aspimage's sample asp pages in your web and see if they do their thing. You need to be sure aspimage is working correctly under the ,ost simple of circumstances

Though ASPImage is the standard in ASP image resizing and has been around forever and it works very well. Their support is almost non-existant.. in 6 years they have never answered any email I have sent them. I have sent them 6 or so over the years and then just stopped trying. I bought a server bundle too way back then for like 300.00 or so when we had a company called gisco. You would think they could answer my emails. I think that guy just made a ton of asp components back in the day and then just took a seriously long vacation. Updated them a few times in between when he felt like it and making good money the whole time.. More power too him I guess. I'd love to be in his shoes when he sells an enterprise license for 3000.00. Maybe he isn't even around anymore and the someone he knows just kept the sales going. Who knows..

Anyway... it does a great job when ya get it working.

Personally this is how I install it and it works every time.
I like to put their dll in the system32 folder.
Register it.
Run their licensing prog to make it a full version if you paid for it yet.
Right click on the dll and give the "everyone" account modify permissions
Right click on the "windows/temp" folder and give it the same permissions


How do I recover or reset admin password used for the aspprotected pages. I have installed it months and months ago, but now can not recall the password. Any help appreciated, as I do not feel like installing it again.


Sorry, I forgot about that when I got hung up on the install problem.

 I'll tackle your explanation now to see if I can get it working. Since I already bought the software I'll keep my fingers crossed.



probably.. better than what we are accomplishing here LOL

or if you like send me the import file and your encrpytion key and I will try it out here and see what happens

either way PM me any sensitive info if any



How to bring up Banner Calling Code Generators

Simply go to the zones screen.
Select a Zone from the list.
Check the "Show Banner Code" option.

Click on "Display Banners in Selected Zone"


just leave the databse where it is, use the connection string generated for you and most importantly... put in a request with alentus for permissions to be set

tell them "
D:\Websites\www.mysite.com\aspprotect\data" and all of its child folders need change permissions (r,w,x,d) set so aspprotect can do its thing

until the permissions are set that connection string can not work

this is all noted in the installation docs...

, My client has  a  list of  13,000 members that  have already  been assigned  ID's and passwords with a homegrown system.

When doing a bulk import, will we be able to retain the userid and password or will a new id be assigned during the bulk load?

Thanks in advance for your help.

Redirecting is not something ASPProtect does because you can
do that sort of thing using simple ASP redirects.

In all of these examples you are going to want to protect the pages you send these users to accordingly.
So that if they know the url they just cant go their directly without loging in.


Redirecting example..
This page will redirect admins or level 4 users to a certain page  and anyone else to
another page.
<!--#INCLUDE FILE="check_user_inc.asp"-->
If Session("Admin") = "True" or Session("Access_Level") = "4"  Then
End If



Redirecting example..
This page will redirect level 1 users to a certain page. level 2 users to certain page, and anyone else to
another page.
<!--#INCLUDE FILE="check_user_inc.asp"-->
If Session("Access_Level") = "1"  Then
ElseIf Session("Access_Level") = "2" Then
End If



Redirecting example..
This page will redirect user "PistolPete" to a certain page.

<!--#INCLUDE FILE="check_user_inc.asp"-->
If Session("Username") = "PistolPete" Then
End If

then just make sure the page you send the user to to also checks to see if the user is the right user.... to make sure others users can't access each others pages
If Session("Username") <> "PistolPete" Then
    Response.Write("You do not have access to this page.")
End If



etc etc etc.... these code snippets should point you in the right direction...


These are 4 valid examples of calling a flash movie.

The more simple examples may cause problems for people that don't have the flash plugin installed. I really do not know as I am no flash expert. All these work fine for me. Of course I have the latest flash plugin installed. Perhaps some of you can shed some light in this. The 3rd and 4rth examples are obviously only slightly different and mention different versions of flash as far as downloading the plugin goes.


<EMBED src=" http://www.aspbanner.com/test/aspbanner/images/banners/power asp.swf" WIDTH="468" HEIGHT="60">



<object width="120" height="22">
<param name="movie" value=" http://www.aspbanner.com/test/aspbanner/images/banners/power asp.swf">
<embed src=" http://www.aspbanner.com/test/aspbanner/images/banners/power asp.swf" width="468" height="60">



<OBJECT classid="clsid:D27CDB6E-AE6D-11cf-96B8-444553540000" codebase=" http://download.macromedia.com/pub/shockwave/cabs/flash/swfl ash.cab#version=6,0,40,0"WIDTH="468 " HEIGHT="60" id="myMovieName">
<PARAM NAME=movie VALUE=" http://www.aspbanner.com/test/aspbanner/images/banners/power asp.swf">
<PARAM NAME=quality VALUE=high>
<EMBED src=" http://www.aspbanner.com/test/aspbanner/images/banners/power asp.swf" quality=high bgcolor=#FFFFFF WIDTH="468" HEIGHT="60" NAME="mybannername" ALIGN="" TYPE="application/x-shockwave-flash" PLUGINSPAGE="http://www.macromedia.com/go/getflashplayer">



<OBJECT classid="clsid:D27CDB6E-AE6D-11cf-96B8-444553540000" codebase=" http://active.macromedia.com/flash2/cabs/swflash.cab#version =4,0,0,0" ID=banner WIDTH="468" HEIGHT="60">
 <PARAM NAME=movie VALUE=" http://www.aspbanner.com/test/aspbanner/images/banners/power asp.swf">
 <PARAM NAME=quality VALUE=high>
 <embed src=" http://www.aspbanner.com/test/aspbanner/images/banners/power asp.swf" quality="high" bgcolor="#3CBDCD" WIDTH="468" HEIGHT="60" TYPE="application/x-shockwave-flash" PLUGINSPAGE=" http://www.macromedia.com/shockwave/download/index.cgi?P1_Pr od_Version=ShockwaveFlash">

cwilliams38089.6129513889, Along with being able to set an expiry date or number of impressions, is it possible to add another option for a banner to be "non-expiring"?

With our current ad software (which we are transferring all data from to ASPBanner), we run banners for both paid advertisers, and for our own services. The banners relating to our own services, we would like to set to "non-expiring" so they appear all the time. ,

I have been using this solution for over a year now and think its great, however I recently logged on to add a banner and when I clciked on the link that opens a window, displaying all the gifs in the directory../images/banners/, now images showed up, however they do exist in that directory.

I recently upgraded my computer and am now using windows XP...could that be the problem?





Editing using Visual Studio.NET

Here are directions for editing the application using Visual Studio.NET
2002 or 2003 version.. either should work

Some of you are wondering why I didnt just give you the project files.
It is best you go through this process and really understand what is going on.
Also, I dont use VS 2002 so I wouldnt be able to give you project files that would work with that. Not to mention there is 100% chance my prject files wouldn't work for you anyway because of path differences and other things.

Anyway.. on with the instructions...

1st.. make sure IIS, ASP.NET, .NET Framework, and Visual Studio.NET are all installed correctly and up to date.

Open Visual Studio.NET

File -  New Project

Select a New Visual Basic ASP.NET web application.

give the new web to be created a name.. I called mine "aspprotectdotnet"

Hit Ok..

Now. once the project opens up we need to delete a few things in the solution explorer window.

So delete "webform1.aspx" , "deletestyles.css", "Global.asax", "AssemblyInfo.vb", and "web.config"

Basically all the files under the project...

Now... you should have the aspprotect.net files unzipped somewhere on you hard drive...

open that folder and select all the files and folders like so

Now drag those selected files and folders to the solution explorer window of Visual Studio.NET right on to the name of the web. In my case "aspprotectdotnet"

It might say this folder already contains a folder names Bins.. just tell it to copy over and continue on any prompts like that.

You'll notice your project is now populated.

Open up the references tab in the solution explorer window as we need to add some references to the dlls in the bin folder of this project. This is needed so the compile process and function correctly.

Right click on references.. click add reference
Then browse....browse on your hard drive to the location of the new web and the bin folder within it. 

In my case... "C:\Inetpub\wwwroot\aspprotectnet\bin"

Choose "aspprotectlicense.dll"

Hit open...

Now do the same thing again until you have added all the dlls in that bin folder to the references.. 

Now.. click add-references again and this time choose
"system.management" from the choices in the .NET tab

Once all of that is done your references should look like this

Now in the Visual Studio.NET menu system up top..

Choose Build - Build Solution

If you did everything right you will see something like this in the build window

------ Build started: Project: aspprotectdotnet, Configuration: Debug .NET ------

Preparing resources...
Updating references...
Performing main compilation...
Building satellite assemblies...

---------------------- Done ----------------------

Build: 1 succeeded, 0 failed, 0 skipped

You now have the visual studio side of things all set up.

To make the project actually run we now have to set some permissions and edit the web.config file.

Using windows explorer browse to the web the app is in. Right click on the "_database" folder and give that folder and all the child folders within it. Modify permissions for both the Anonymous webserver account and the ASPNET account. These accounts might not show up until you dig into the advanced tab and click find now to show all the accounts on the machine.

Permissions screen looks like this...

Once that is done go back the solution explorer window in visual studio.

Open the docs folder.. right click on "sysdiag.aspx" and choose view in browser.

It should complie the project again.. and then run that page in either the internal or external browser depending on how you have that set up.

That page will report back path information.
 "BTW.. for security reasons this page should be removed from any production server after installation is complete.. this is very important"
In my case it looks like this.

Probabale AppRootPhysicalPath

Probabale AppRootUrlPath

Probabale Path to Access Database
c:\inetpub\wwwroot\aspprotectdotnet\_database\aspprotectnet2 002.mdb

Now we need to edit the web.config file... your going to need to know some of the path information above.

In solution explorer double click on web.config.

Now edit the AppRootPhysicalPath, AppRootUrlPath, and CN keys accordingly.

In my case they will look like this.

<add key="AppRootPhysicalPath" value="c:\inetpub\wwwroot\aspprotectdotnet" />
<add key="AppRootUrlPath" value="http://localhost/aspprotectdotnet" />

<add key="Cn" value="Driver={Microsoft Access Driver (*.mdb)};Dbq= c:\inetpub\wwwroot\aspprotectdotnet\_database\aspprotectnet2 002.mdb;Uid=admin;Pwd=" />

Now.. because our web is really not in the root of our virtual directory which starts at "inetpub/wwwroot" we need to edit another tag in this file.

Find the forms tag near the bottom.

<forms name=".aspprotect~net" loginUrl="/aspprotectlogin.aspx" protection="All" timeout="60" path="/" />

Change it to say this

<forms name=".aspprotect~net" loginUrl="/aspprotectdotnet/aspprotectlogin.aspx" protection="All" timeout="60" path="/" />

Notice tha part in bold that we added.

Now, you may also want to check the temp license key info while you are in that file and make sure it is not expired but I am not going to get into that here.

Now save and close that file and do a compile again.

In solution explorer open up the "aspprotectadmin" folder.
Right click on default.aspx and click browse

You should see the login prompt in your web browser..

Log in with   


all lower case

You should see the users screen of the application,

Click on the system info tab up in the top left... make sure all those paths are correct and save it.

Go to the settings page of the admin area. Make sure all those paths/settings are correct and save it.

Congratulations... you just set up a visual studio web project from scratch and our now ready to edit and compile an advanced web application.

From here on your on your own, but feel free to ask questions in the forums as you will probably get help from myself or others who own the software.

One last thing... because we are not in the true root of the web on the development machine the examples in the example folder will need the reference to the "protectpage.ascx" file modified before they will work

It will need to go from






If this app was installed in the true root of a domain on a real webserver.. you would not have to edit the forms tag in the web config file or change the paths in the examples as they would be correct the way they came


Just as an FYI, I found the problem.  FP2003 has an "Optimize" feature that removes so called not needed spaces and comments from the pages.  It also completely screws up .ASP code.

I turned off the optimization feature and all the pages I was having problems with worked.  However, I would still recommend not using it too!


ok, that probably means the physical path you have set for the logfile directory (in the admin settings area) is not correc t

the error pretty much means just what it says





I'd like to set up the system to redirect to a landing page (say home1) after the user logs in.

I have looked at all the documentation and can't find something that explains how to do this. I am thinking that I can set up a log in as the default in my root directory that will have a form with an action=check_user_inc.asp. I have looked at the code there but cannot find a place where I would place a redirect to home1.

Help please






, [QUOTE=cwilliams]

It should be released sometime late May 2004 or early June 2004 but no gurantees as I am pretty busy right now with some projects.

There will be upgrade instructions and it should be a fairly easy upgrade.



Like I said no guarantee... I have a lot of things going on... it might not even be finished till the end of July... customers will always be able to get it for the difference in price

You have the version listed on the site when you purchassed it.
Version 3.0


like I said... you would have to modify the code
(and really I dont think it is possible, how could it be when images uploaded are of all shapes and sizes)

How are pictures of various shapes and size going to resized to a fixed width and height without distortion on either a horizontal or vertical level ? Uness the image uploaded matches the fixed thumbnail ratio you have set there is going to be distortion.

There is no component that is going to make it any easier. You are already using an image resizing component.

I give you two options the way the code ships.

fixed width and height for thumbnails


fixed width / dynamic height for thumbnails

The only other possible option would be

fixed height / dynamic width for thumbnails

and that you would have to code on your own because that option is not there

The last thing I will say is this. Sorry, but I do not support custimizations to the code. It's just not easy to explain. Its a lot of code work. Its a lot of time.

, You should email me and I can give you a copy of the original application.,
Payment now taken in .
Pasted <input type="hidden" name="currency_code" value="GDP"> into
Thanks Folks.


No, there is not.

not the way the code ships.. The program keeps tracks of everything by the way it ranames files. The system has been tested to work well with as many as 10,000 images files. Any more than that and you need something a little more serious meant for that amount of images.

You could certainly modify it do work that way if you are good with source code. There are actually as many drawbacks as doing doing it that way as there are advantages.
Take Care



I would check out this article for starters... aspprotect is very similar to asp photo gallery and so are a lot of the page names.

http://support.cjwsoft.com/forum/forum_posts.asp?TID=49& PN=1

Jeromy, You should have access to that page.


Thanks very much for the quick reply.

That sets my mind at ease

I was just worried if users would see warnings in their firewall software too.

I realize that the admin would have to have to go through some errors...

And since we are throwing things in here... Definately, if you have your own server you need a Hardware Firewall and a Managed one at that. The internet can be pretty dangerous for business if you don't.

Plus, I agree Black Ice although in it's heyday a few years ago was considered great. It is not suitable for todays standards alone even for the normal user (But, it is required by the company I work with for VPN. I think it's stupid too using old technology. I have 2 more firewalls setup besides that just so that I do have some security. And, that's just for my PC)...



Disallowed Parent Path

The Include file '../dataconn_inc.asp' cannot contain '..' to indicate the parent directory. 

When you get an error like this it is because parent paths are disabled on the web server. This is a setting in the IIS console for your website.

If it is not enabled on you server you will have to ask your host to enable parent paths for your website.

This is what the settings screen looks like on an XP Machine

Additional Information:

It is enabled by default on IIS4-IIS5 but in IIS6 it is disabled by default.
It is a minor security risk to have enabled and some hosts can be difficult about setting it.

Truth is, if your hosting ASP for customers you need to enable this setting if the customer requests it. Especially since 90% of the ASP applications out there require the setting.

Hosting companies should if they are serious about hosting ASP.

If they won't your only option is to go through all the code and convert the file includes to virtual includes.


The trouble with virtual includes is they are different depending on the layout of your website. (that's why web application developers generally don't use them)

Basically if you are in a sub domain the path for the virtual include is going to be different then if you were in the root.. etc etc

Also.. someone developing on a local machine would need totally different virtual includes on the development server than they would on the live server. Server Side includes are processed before ASP so there is no way to make them SMART, so to speak. Server Side includes are hardcoded and that's that.

In my opinion virtual includes are pretty useless for commercial web based applications...  Since you don't know where the customers plan to install the apps.
And YES there are some tricks when designing the applications that make it less of an issue but they are not perfect solutions.

For example...

The virtual include below would work if the application or code was installed in the root
<!--#include virtual = /somefile.asp"-->

But if the application or code was installed in a directory called "somedirectory" the virtual include directive would need to look like this

<!--#include virtual = "/somedirectory/somefile.asp"-->


If they changed the paths they moved the site.

That means permissions for the database folder must be set again.

If permissions are not set and you are not using the correct new path info then you will still get errors.

Those errors the server reports back and quite generic and do no mean exactly what they say. They just mean everything is not perfect.

And everything just has to be perfect..


That would not happen unless you added a target to the login form or you're code had a base target set.

Like so..

<base target="_blank">

I would really need more detailed information. It's nothing the system does the way it ships under normal circumstances. For example you shouldn't see that behavior in any of the example protected ".asp" pages

that is unless you have something odd going on with your browser settings or you made changes to the login form or code around it causing it. (or you are using frames and dont have some of the targets and what not set correctly)

My guess is that it has to be something you added or did, but I really need to know more to offer more than that.


cwilliams38419.7687152778, remeber too.. you might have to edit code you used on your existing pages in your site so they still call the "check_user_inc.asp" correctly.. though it may very well work out so it works the way it is at the new site

any redirection code you might have done may need the redirection urls changed if you used full domain urls..

things like that... etc etc etc,

It appears there is an auto logout after inactivity for a period of time.  How does one change the default time allowed for inactivity?




Timecard Entry: 3/25/2006 1:51:01 PM

changes to PC Bundle flyer, print out copy for kelly, callbacks, noc...., Keith Darby re: FPSE problems, Install Router and go over w/ Customer. Training w/ Andy., calls etc.., reconfigure TC02 to point to network, Talked to Jeff about my concerns re: lack of programmer time (Crispin working on WDT site), registered touch of grace, nesco-local links, work orders, updates intranet and databse, CERTOWERS WORK OUT BILLING ISSUE WITH DAN JANTZI AND CHRIS, TRAVELED TO HERKIMER COUNTY BOARDS TO CLOSE SOME EXISTING QUESTIONS WITH SOFT MLS, Entered bills, ST. LAWRENCE COUNTY FINISHING UP DETAILS ON SITE, Newsgroups/Email, covering the NOC for awhile...fixed square cam, and checking on what is the status of TI Council......needs a new router according to Seth, straightening out files and paperwork, worked on cosmetic changes for Wratten's store front (wrattenrvsales.com), On-Call NOC, lunch break, Customers, lunch paid by Jimbo, Looking for drivers for an Osprey video capture card used for a streaming server on Windows 2000., did a callback and answered phones, Work on MBOs, Lease agreement for 507 RSD and meet with Bill Grater, *Bram, called seth back into it once again....performance issues and a constanly failing radius4........we did some checking and Seth got a brilliant idea and rebooted the 7513 in Syracuse.....problem solved........I love that guy sometimes :), extraced a font/symbol from CorelDRAW for Tom to use on a project (was an involved process to get it to work), Prioritize support issues, Meeting Jim on Phone Sys,

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